Customer Service

Harry's is a men's shaving company in which customers can subscribe to monthly, high-quality razors. I'm obviously in their target demographic because I've been hit pretty heavily by their social campaigns. I finally fell victim to their luring ads and sleek design. When I looked at their products I saw something that really impressed me. For every comment posted on Harry's social media pages their was a Harry's response. Wether negative or not, every comment got a reply from Harry's. This made everyone feel important and that they had a personal relationship with Harry's and that their voice would be heard. I was so impressed that I succumbed and subscribed to try out their razors. This was the first time I was so impressed by social media that it directly influenced me to purchase something. Shows how strong social media can be and how investing time to respond to customers can have a huge impact. Check out Harry's here: http://www.harrys.com